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DELIVERY & RETURNS

DELIVERIES

We process all our orders through our logistics partner Autofulfil and UPS. All items will be processed within 48 hours of ordering with a UPS tracking number sent to the e-mail address that you supplied upon purchase. We aim to deliver to the following locations within the below time periods:

 

Zone Country Rate Delivery Time
Europe 1 Belgium, France, Germany Italy, Luxembourg, Monaco & Netherlands €12.50 5-7 Days
Europe 2 Austria, Croatia, Czech Republic, Denmark, Finland, Greece, Hungary, Poland, Portugal, Slovakia, Slovenia, Spain & Sweden €15.50 5-7 Days
Europe 3 Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Malta & Romania €18.00 5-7 Days
Europe 4 Andorra, Iceland, Norway & Switzerland €25.00 5-7 Days
Europe 5 Albania, Armenia, Bosnia-Herzegovina, North Macedonia, Russia, Serbia, Turkey & Ukraine €32.00 7-10 Days
Ireland Ireland €13.50 4-5 Days
UK United Kingdom €18.50 4-5 Days
Americas 1 Canada, Mexico & United States €24.00 7-10 Days
Americas 2 Argentina, Bahamas, Bermuda, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Venezuela & Trinidad & Tobago €33.00 12-14 Days
Asia 1 Hong Kong, Indonesia, Malaysia, Philippines, South Korea, Taiwan & Thailand €29.00 10-12 Days
Asia 2 Bhutan, China, India, Israel, Japan, Kuwait, Laos, Sri Lanka, Saudi Arabia, United Arab Emirates & Vietnam €33.00 10-12 Days
Australia Australia €29.00 12-14 Days
Rest of World Egypt, Greenland, New Zealand & South Africa €32.00 12-14 Days

 

Please note that we are not reposible for import duties, customs levies, excise, etc... for deliveries outside of the European Union. These must be born by you - the purchaser.

 

RETURNS

 You may return your item(s) to us in exchange for credit or a full refund, subject to the following conditions:

- Return of the purchased item(s) to Golazzo within 14 days of your receipt of it

- Item is returned with all original packaging

- Item is clean and has not been worn

- You must pay the shipping fee for the return of the package 

 

We reserve the right to refuse or diminish refunds if an item is returned in a worse condition; ie dirty, lacking original packaging, etc...

 

If you use your own chosen carrier to return, we cannot be held responsible for goods not received. We recommend sending your items with a reputable tracked delivery service, making a note of the tracking number. The postage costs for returning are to be born by you.

 

Please contact us here, if you wish to return or exchange an item.