DELIVERY & RETURNS
DELIVERIES
We process all our orders through our logistics partner Autofulfil and UPS. All items will be processed within 48 hours of ordering with a UPS tracking number sent to the e-mail address that you supplied upon purchase. We aim to deliver to the following locations within the below time periods:
| Zone | Country | Rate | Delivery Time |
| Europe 1 | Belgium, France, Germany Italy, Luxembourg, Monaco & Netherlands | €12.50 | 5-7 Days |
| Europe 2 | Austria, Croatia, Czech Republic, Denmark, Finland, Greece, Hungary, Poland, Portugal, Slovakia, Slovenia, Spain & Sweden | €15.50 | 5-7 Days |
| Europe 3 | Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Malta & Romania | €18.00 | 5-7 Days |
| Europe 4 | Andorra, Iceland, Norway & Switzerland | €25.00 | 5-7 Days |
| Europe 5 | Albania, Armenia, Bosnia-Herzegovina, North Macedonia, Russia, Serbia, Turkey & Ukraine | €32.00 | 7-10 Days |
| Ireland | Ireland | €13.50 | 4-5 Days |
| UK | United Kingdom | €18.50 | 4-5 Days |
| Americas 1 | Canada, Mexico & United States | €24.00 | 7-10 Days |
| Americas 2 | Argentina, Bahamas, Bermuda, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Venezuela & Trinidad & Tobago | €33.00 | 12-14 Days |
| Asia 1 | Hong Kong, Indonesia, Malaysia, Philippines, South Korea, Taiwan & Thailand | €29.00 | 10-12 Days |
| Asia 2 | Bhutan, China, India, Israel, Japan, Kuwait, Laos, Sri Lanka, Saudi Arabia, United Arab Emirates & Vietnam | €33.00 | 10-12 Days |
| Australia | Australia | €29.00 | 12-14 Days |
| Rest of World | Egypt, Greenland, New Zealand & South Africa | €32.00 | 12-14 Days |
Please note that we are not reposible for import duties, customs levies, excise, etc... for deliveries outside of the European Union. These must be born by you - the purchaser.
RETURNS
You may return your item(s) to us in exchange for credit or a full refund, subject to the following conditions:
- Return of the purchased item(s) to Golazzo within 14 days of your receipt of it
- Item is returned with all original packaging
- Item is clean and has not been worn
- You must pay the shipping fee for the return of the package
We reserve the right to refuse or diminish refunds if an item is returned in a worse condition; ie dirty, lacking original packaging, etc...
If you use your own chosen carrier to return, we cannot be held responsible for goods not received. We recommend sending your items with a reputable tracked delivery service, making a note of the tracking number. The postage costs for returning are to be born by you.
Please contact us here, if you wish to return or exchange an item.