DELIVERY & RETURNS
We process all our orders through our logistics partner Autofulfil and UPS. All items will be processed within 48 hours of ordering with a UPS tracking number sent to the e-mail address that you supplied upon purchase. We aim to deliver to the following locations within the below time periods:
|Europe 1||Belgium, France, Germany Italy, Luxembourg, Monaco & Netherlands||€12.50||5-7 Days|
|Europe 2||Austria, Croatia, Czech Republic, Denmark, Finland, Greece, Hungary, Poland, Portugal, Slovakia, Slovenia, Spain & Sweden||€15.50||5-7 Days|
|Europe 3||Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Malta & Romania||€18.00||5-7 Days|
|Europe 4||Andorra, Iceland, Norway & Switzerland||€25.00||5-7 Days|
|Europe 5||Albania, Armenia, Bosnia-Herzegovina, North Macedonia, Russia, Serbia, Turkey & Ukraine||€32.00||7-10 Days|
|UK||United Kingdom||€18.50||4-5 Days|
|Americas 1||Canada, Mexico & United States||€24.00||7-10 Days|
|Americas 2||Argentina, Bahamas, Bermuda, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Venezuela & Trinidad & Tobago||€33.00||12-14 Days|
|Asia 1||Hong Kong, Indonesia, Malaysia, Philippines, South Korea, Taiwan & Thailand||€29.00||10-12 Days|
|Asia 2||Bhutan, China, India, Israel, Japan, Kuwait, Laos, Sri Lanka, Saudi Arabia, United Arab Emirates & Vietnam||€33.00||10-12 Days|
|Rest of World||Egypt, Greenland, New Zealand & South Africa||€32.00||12-14 Days|
Please note that we are not reposible for import duties, customs levies, excise, etc... for deliveries outside of the European Union. These must be born by you - the purchaser.
You may return your item(s) to us in exchange for credit or a full refund, subject to the following conditions:
- Return of the purchased item(s) to Golazzo within 14 days of your receipt of it
- Item is returned with all original packaging
- Item is clean and has not been worn
- You must pay the shipping fee for the return of the package
We reserve the right to refuse or diminish refunds if an item is returned in a worse condition; ie dirty, lacking original packaging, etc...
If you use your own chosen carrier to return, we cannot be held responsible for goods not received. We recommend sending your items with a reputable tracked delivery service, making a note of the tracking number. The postage costs for returning are to be born by you.
Please contact us here, if you wish to return or exchange an item.